# Heatpay — your energy help check

**Verdict: Yes — £100 likely under the Welsh scheme: the Welsh Government £130m cost of living support package (GOV.WALES, 9 Nov 2026). How and when it will be paid has not been set out yet — your council will tell you how. You also look likely for the separate £250 off-grid fuel payment (Council Tax Reduction based on income, heating oil or LPG).**

Checked as of 2026-11-14.

## What may stack up for you

| Help | Status | Amount | How it arrives | Source |
|---|---|---|---|---|
| Wales £100 energy payment — Welsh Government £130m cost of living package | likely | £100 | Likely £100 under the Welsh Government £130m cost of living support package (GOV.WALES, 9 Nov 2026): the payment is extended to all recipients of the Council Tax Reduction Scheme irrespective of band. How and when this will be paid has not been set out in the Welsh Government announcement — details will follow, and your council will tell you how. Do not give bank or personal details to anyone else who contacts you about it. | [source](https://www.gov.wales/130m-cost-living-support-package-announced) — “The package includes the £100 energy payment for households in council tax bands A – D,  and in addition to this the payment will be extended to all those in receipt of the Council Tax Reduction Scheme irrespective of band.” |
| Warm Home Discount | likely | £150 | Usually automatic: your electricity supplier takes £150 off your bill by 31 March 2027 (the money is not paid to you). Eligibility is based on 23 August 2026, your supplier being in the scheme, and your name being on the electricity bill. Watch for the letter between late October 2026 and early January 2027. | [source](https://www.gov.uk/the-warm-home-discount-scheme) — “The qualifying means-tested benefits are: Universal Credit, Housing Benefit, income-related Employment and Support Allowance (ESA), Pension Credit” |
| Wales council hardship extension (£8m) | no | £100 | This separate £8m fund is for local councils to extend the £100 payment to households facing financial hardship who are not captured by other schemes. You already look likely for the main Welsh £100 payment above, so this extension should not be needed. Full guidance for councils will be available soon. | [source](https://www.gov.wales/130m-cost-living-support-package-announced) — “An additional £8m will be made available to local councils to extend the £100 payment to households not captured by other schemes, and who are facing financial hardship. Full guidance on this scheme will be available for councils soon.” |
| Wales off-grid fuel payment (£5m off-grid fund) | likely | £250 | Likely £250 from the Welsh Government's £5m off-grid fund: you said you get Council Tax Reduction and heat with heating oil. The announcement covers households eligible for Council Tax Reduction based on their incomes who are dependent on heating oil or LPG, so confirm with your council. How and when this will be paid has not been set out in the Welsh Government announcement — details will follow, and your council will tell you how. Do not give bank or personal details to anyone else who contacts you about it. | [source](https://www.gov.wales/130m-cost-living-support-package-announced) — “A £250 payment will be made available to households eligible for Council Tax Reduction based on their incomes, and who are dependent on either heating oil or LPG.” |
| Energy Debt Relief Scheme | no | — | This scheme covers debt built up since the energy crisis of 2022–4. You said you do not have energy debt from that period. | [source](https://www.gov.uk/government/news/what-the-autumn-budget-2026-means-for-your-energy-bills) — “If the energy billpayer in your household is on means-tested benefits, disability benefits, or is a pensioner, and you have built up debt since the energy crisis of 2022-4, you will be eligible to have your debt written off through the Debt Relief Scheme, provided you take steps to re-engage with paying your debt.” |
| Electricity VAT cut | automatic | Average £45 a year (GOV.UK) | Automatic on household electricity bills — no VAT from 1 October 2026 to 30 June 2027 (Citizens Advice); 5% VAT returns from 1 July 2027. You do not apply. A text or email asking you to apply is likely a scam. | [source](https://www.citizensadvice.org.uk/consumer/energy/energy-supply/get-help-paying-your-bills/grants-and-benefits-to-help-you-pay-your-energy-bills/) — “You won’t pay VAT on your electricity bills from 1 October 2026 to 30 June 2027. You’ll pay standard 5% VAT again from 1 July 2027. You’ll automatically get the VAT cut if you pay your electricity bills.” |

## Next steps

- **Sat 14 Nov 2026** — Welsh £100 payment: the GOV.WALES announcement (https://www.gov.wales/130m-cost-living-support-package-announced) does not set out how or when it will be paid. Check GOV.WALES and contact your council yourself via GOV.UK Find your local council (https://www.gov.uk/find-local-council) — your council will tell you how. Do not give bank or personal details to anyone else. The Welsh Government announcement also says the Claim What’s Yours campaign will be boosted so more people know what they are entitled to and where to go for help.
- **Sat 14 Nov 2026** — Welsh off-grid £250: ask your council how the £5m off-grid fund payment for Council Tax Reduction households (eligible based on income) who depend on heating oil or LPG will reach you. Use the copy-paste note below if it helps.
- **Tue 5 Jan 2027** — Warm Home Discount: if you have had no letter by early January 2027 and think you are eligible, contact the Warm Home Discount Scheme (you must do so before 26 February 2027).
- **Fri 26 Feb 2027** — Warm Home Discount deadline: if your letter asks for more information, call the helpline by this date to confirm your details.
- **Wed 31 Mar 2027** — Warm Home Discount: your electricity supplier should have applied the £150 discount to your bill by this date.
- **Wed 30 Jun 2027** — Electricity VAT cut ends (no VAT ran from 1 October 2026 to 30 June 2027 per Citizens Advice); standard 5% VAT returns from 1 July 2027.

## Note to send your council

```text
Dear Council Tax team,

I am writing about the Welsh Government £130m cost of living support package announced on GOV.WALES on 9 November 2026, including the £100 energy payment for households in council tax bands A to D and for all recipients of the Council Tax Reduction Scheme irrespective of band.
The announcement I have seen does not say how or when the payment will reach households. Please could you tell me how and when you will pay it, what I need to do, and how I can check that a message about the payment genuinely comes from the council?
Please could you also tell me how your share of the £8m hardship extension for households facing financial hardship who are not captured by other schemes will work, and when the full guidance and application details will be published?
I get Council Tax Reduction and I heat with heating oil. Please could you also tell me how the £250 payment from the £5m off-grid fund for households eligible for Council Tax Reduction based on their incomes who depend on heating oil or LPG will be paid?

Thank you for your help.
```

For Wales this uses the Welsh Government announcement on GOV.WALES (9 Nov 2026). It does not set out how or when the £100 will be paid, and full guidance for the council hardship extension is still to follow; treat "likely" as likely, not certain, and check GOV.WALES and your council.

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Heatpay · Daily Ships · Educational guide, not financial or legal advice. Rules as published by 14 Nov 2026 — full eligibility criteria are still to be published; check GOV.UK / GOV.WALES and your council.